Monthly Archives: July 2007

The Secret to Creativity

We enjoy watching the TV show American Inventor. During a recent episode, my son observed that the most successful ideas are not all that revolutionary. Rather, they are improvements to an existing product or idea, or a new way to combine ideas. The winner of this year’s contest is a product called “The Guardian Angel,”… Read More »

Customer (No) Service

My wife and I love to travel. During the last 20 years, we’ve visited all 50 states, 8 Canadian provinces, Europe, and Central America — most of the time with our kids in tow. Along the way, we’ve stayed in our share of hotels, ranging from economy motel chains to downtown high rise hotels. We… Read More »